Refund policy

Refund & Return Policy (14–30 Days)

Last Updated: March 7, 2026

Return Window

  • Standard: 14 days from delivery

  • Extended: up to 30 days during promotional periods

Eligibility

Items must:

  • Be unused and unworn

  • Include original tags

  • Be returned in original condition

  • Include proof of purchase

Defective items or incorrect orders are fully refundable.

Return Procedure

Refund Timeline

  • Inspection and approval: 3–5 business days

  • Refund issued to original payment method: 5–10 business days

Non-Returnable Items

  • Final sale items

  • Personalized or custom items

  • Undergarments

Dispute & Chargeback Policy

  • Customers must contact support before initiating a chargeback.

  • Fraudulent or abusive chargebacks may result in order restrictions.