Shipping policy

Shipping & Delivery Policy

Last Updated: March 7, 2026

DUDAŞ DANIELA-LAVINIA operates a personal online store offering clothing and accessories for both domestic and international customers. This Shipping Policy ensures clear expectations regarding order fulfillment, delivery timelines, and customer responsibilities.

Order Processing

Orders are processed within 1–3 business days.
During peak periods, processing may take up to 5 business days.
Orders placed on weekends or Romanian public holidays are processed the next business day.

All payments are verified through PCI-compliant Stripe processors.

Shipping Destinations & Estimated Delivery

Romania: 2–5 business days
EU countries: 4–10 business days
International destinations: 7–20 business days

Delivery times are estimates and may vary due to customs, carrier delays, or unforeseen events.

Shipping Costs

Calculated at checkout based on destination, weight, and shipping method.
International customers are responsible for duties, VAT, and customs fees.

Risk & Tracking

Risk of loss transfers to the customer once the package is handed to the carrier.
Tracking information is provided for all shipments.
Lost or damaged shipments must be reported within 7 days of delivery confirmation.